Microsoft’s Organizational Structure and Culture: A Case Study of a Technology Leader
Summary
A case study analyzing Microsoft's product-type divisional organizational structure, its alignment with a growth-mindset culture, and the challenges of large-scale corporate coordination.
Key quotes
Microsoft has a product-type divisional organizational structure based on functional business groups and engineering groups.
The company describes its culture as a culture of accountability, quality and innovation, responsiveness to customers, growth mindset, diversity and inclusion.
The article describes Microsoft’s organizational layout, noting that divisions are led by executive vice presidents reporting to the CEO. It explores the tension between divisional autonomy and the need for cross-organizational integration.