The Impact of Generative AI on Critical Thinking: Self-Reported Reductions in Cognitive Effort and Confidence Effects From a Survey of Knowledge Workers
Summary
Survey of 319 knowledge workers shows GenAI tools reduce perceived effort in critical thinking, with higher AI confidence lowering critical engagement and higher self‑confidence increasing it, high‑l
Key quotes
higher confidence in GenAI is associated with less critical thinking, while higher self‑confidence is associated with more critical thinking.
We survey 319 knowledge workers to investigate 1) when and how they perceive the enaction of critical thinking when using GenAI, and 2) when and why GenAI affects their effort to do so.
The paper presents a large‑scale online survey of 319 knowledge workers who shared 936 real‑world examples of GenAI use at work. Quantitative mixed‑effects regression models examine how task‑specific and user‑level factors relate to perceived enaction and effort of critical thinking. The authors discuss motivators, inhibitors, and design implications for supporting critical thinking in AI‑assisted knowledge work.